Pin Up Support Service
We're providing you with an in-depth guide on reaching out to the PinUp support service. Here, you will also find a compilation of frequently asked questions, which might help you troubleshoot your issue without the need to wait for a response from customer service.
How to contact Pin Up?
PinUp offers several avenues for reaching their support team, including telephone, website, and email. Additionally, you can seek assistance through social media platforms and messaging apps. Let’s take a closer look at these options.
By E-mail
The casino email –
- Verification problems;
- Elimination of software errors;
- Adjustments for any miscalculated bonus credits;
- Assistance with various aspects of financial transactions;
- Sending complaints and suggestions;
- Monitoring for potential unauthorized attempts to access your account and other concerning incidents.
If you've contacted customer service via email, anticipate a response within a 24-hour timeframe.
Socials
To enhance customer convenience, PinUp casino encourages users to reach out to support representatives through their social media channels:
- Instagram / Telegram – @pin_upcasino;
- Twitter – @pinupcasino.
Here, players can inquire about the terms for wagering bonuses, understand the reasons behind any delays in withdrawal processing, and address a range of other concerns.
Customer Service Phone Number
For urgent matters, PinUp casino patrons can contact customer service using the international phone number: +35722008792. Just keep in mind that your phone provider will apply standard rates for this call.
Live Chat
To reach technical support through Live Chat, simply visit the casino's website and follow these steps:
- Click the chat icon located at the bottom right corner of your screen;
- Once the chat window opens, enter your name and type your query;
- Click the Start Dialogue button.
The live chat team is available 24/7, ready to provide immediate responses. Their replies are precise, and if necessary, they can consult with other experts to ensure all client issues are addressed thoroughly and swiftly.
Let’s review the different options for contacting support:
| Method of Applying | Pros | Cons |
| 24/7 availability; detailed guidance on resolving issues; the option to use an online translation tool. | Typically, you can expect a specialist to respond within approximately 24 hours. | |
| Live Chat | 24/7 availability; a user-friendly chat interface right on the casino’s site; and the capability to utilize an online translator. | During peak times, there may be restrictions on access to this communication method. |
| Phone Number | This is the quickest way to connect with support; a rapid resolution for any conflicts; and an introduction to the appropriate specialist for your needs. | It's worth noting that all PinUp support representatives communicate solely in English, which means that using an online translation service during this interaction won't be feasible; also, there may be a calling fee. |
| Socials | 24/7 availability; the chance to explain your issue in detail and receive a comprehensive response; and the possibility to consult an online translator. | There might occasionally be delays in responses from service representatives. |
So, consider which method of communication with the PinUp support service best suits your specific inquiry.
PinUp Support FAQ
Remember, there is a dedicated section on the PinUp casino website where you can find a list of frequently asked questions—make sure to check it out!
How can you get in touch with support from a mobile device?
Using your mobile phone does not limit your options for contacting customer service. You can send an email, message them on Instagram or Telegram, or simply call the number mentioned earlier.
Is it free to call support?
No, it isn’t free. When you contact the support service via an international phone number, your phone carrier will charge you based on the standard rates.
How to find Pin Up support?
The PinUp casino website features a 'Contacts' section, where you'll find all the available ways to get in touch. Plus, in the lower right corner of the PinUp casino homepage, a live chat window is ready for use. Keep in mind that PinUp support specialists converse in English, so try to articulate your questions clearly for a faster response!